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AML Consultant Job Description:

The Avery Microcomputer Lab (AML) is a state-of-the-art, multimedia microcomputer facility operated by the Department of English at Washington State University. Access to the AML is restricted to students enrolled in specific English courses. Therefore, patrons of the AML are those English courses, their instructors, and the students of those courses who sometimes utilize the AML outside scheduled class times.

The AML Consultant is responsible for supervising the space and providing customer service and assistance to AML patrons. The primary tasks for the AML Consultant are as follows:

  • Assisting patrons with the technology and resources available at the AML
  • Providing excellent customer service by being approachable, friendly, and accessible
  • Speaking to students, classrooms, and instructors about the AML appropriate use rules and guidelines
  • Showing up to shifts on time and ready to complete daily tasks
  • Communicating issues or problems to the Assistant Director
  • Maintaining a clean and organized workspace

AML Consultants are not expected to be experts of any specific software or computer technology; however, knowledge of the following is a plus: Microsoft Office Suite, Adobe Suite, printers & scanners, and general computer hardware.

As an on-campus employment opportunity, we prioritize hiring Washington State University students. We offer competitive hourly wages and set schedules throughout the semester. Working as an AML Consultant is a great opportunity to gain experience in an innovative computer facility. As an AML Consultant, you will also gain exposure to many digital tools in the humanities.

Download an application to be an AML Consultant:

The AML typically hires new consultants in the spring semester, but we take applications year-round. If you’re interested in working at the AML, please download and fill out the pdf below. Then email it to averymicrocomputerlab@gmail.com and we will file it until our next hiring period. We look forward to your application!

AML Consultant Application (PDF)